What are literacy Skills ?

Upon reviewing publications released by actors in the technology sector, it is clear that major stakeholders in Kosovo have divergent opinions on the crucial abilities needed for citizens’ workplace success. From this preliminary research, the author noted three major themes that may provide valuable insight into the core proficiencies that may ultimately enable the professional class to unlock their individual potential

Literacy skills are most central to an individual’s professional development, as learning how to adapt to trends in technology will enable them to distinguish themselves from peers in the workplace. Possessing a detailed understanding of digital tools may also raise their professional profile in the eyes of foreign companies, many of whom look to the Balkan state for outsourcing support. Ultimately, maintaining these proficiencies may push them to recognize Kosovo’s potential to be a player in the global service economy.

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